Using a Voxhub phone at home
Can I use my Voxhub phone at home?
Yes you can use your Voxhub phone at home.
There are a couple of things to be aware of when doing this though:
My Voxhub phone isn't working at all at home, why?
There can be a few reasons for this, the most common ones we find are:
My Voxhub phone isn't working correctly at home, why?
Due to the wide variety of routers that come with many different firmware versions you can end up with them affecting the phones in unexpected ways.
Common issues people experience with routers that are either incompatible or have incorrect settings are:
There are a few settings that you can try changing in the router to help, although we can't guarantee they will work. If this does not help then we advise that you contact your ISP and inform them that your router does not work with VoIP, alternatively we may be able recommend an alternative router that we know to be compatible.
What options can I try changing on my router to help make my Voxhub phone work from home?
Some routers have options that can interfere with VoIP, you can change these to try and help make your router work with your Voxhub phone:
These options are not always available on all routers and although they frequently help they are not guaranteed to resolve all issues.
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